Living Our Values

What do Business ethics and Starbucks have in common? Everything. We are committed to doing what’s right—from the way we source our coffee to the way we treat our partners, customers, shareholders and business partners.

Conducting business ethically, with integrity and transparency, is one of the hallmarks of our culture and complying with the letter and spirit of the law is something we do not take lightly. We empower our partners to uphold these values and provide them with the resources to help make ethical decisions at work.

We have built our reputation on acting ethically in all of our dealings and our success is a direct result of this behavior. We are unwavering in our commitment to protecting our culture and supporting our core values and Our Starbucks Mission.

Howard Schultz
chairman, president and
chief executive officer


Matthew Swaya
vice president
assistant general counsel and
chief ethics and compliance officer

Starbucks Standards of Business Conduct

The Standards of Business Conduct booklet is a resource distributed to all partners to help them make appropriate decisions at work. The Standards are a brief statement of some of the company’s expectations of how we are all to conduct Starbucks business, consistent with our Mission and core values.

  • English (560K Adobe® Acrobat® file)

  • Chinese (780K Adobe® Acrobat® file)

    Ethical Business

    For the fifth year in a row, the Ethisphere Institute has named Starbucks as one of the World’s Most Ethical Companies.

    Resources

    Ethical Decision-Making Framework.

  • English (376K Adobe® Acrobat® file)

  • Chinese (244K Adobe® Acrobat® file)

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