Last updated [1 June 2018]
Starbucks Singapore Job Application Privacy Policy
This Starbucks Singapore Job Application Privacy Policy (“Policy”) applies to all personal data (1) provided by you in connection with your job application; (2) collected by us from you automatically when you use our job application website (“Job Portal”); and (3) collected by us from any other sources (as indicated in this Policy).
In this Policy:
- “personal data” means any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from the data and other information to which we have or are likely to have access to.
- “Starbucks Singapore”, “we,” and “us” refer to Starbucks Coffee Singapore Pte Ltd.
1. Personal Data We Collect
When you use our Job Portal and during the job
application process, we may collect certain personal data about you. The personal
data we collect falls broadly into three categories: (1) personal data you give
us; (2) personal data we collect from you automatically when you use the Job
Portal or when you attend job interviews; and (3) personal data we collect from
other sources (e.g. referral parties and public agencies).
Personal Data
You Give Us
We collect personal data you give us when you use our Job
Portal and/or during the job interview(s). The personal data you give us may
include your first or last name, username, password, contact information,
demographics information, job experience and history, educational background,
skills, interests, position(s) you are interested in, and any other information
you choose to give us in a resume, cover letter, or curriculum vitae.
If you provide us with any personal data relating to a
third party (e.g. information of your next-of-kin, spouse, children, parents
and/or referees), by submitting such information to us, we rely on you and will
assume that you are representing to us that you have obtained consent from the
third party to provide us with their personal data for the respective purpose
which we are collecting such personal data.
Personal Data We Collect When You Use The Job Portal Or
Attend Interviews
When you use the Job Portal or attend job interviews,
we may collect information about you. For example, when you use a
computer, tablet, smart phone or other device to access our websites, we may
collect information about the device and how you use it.
Please note that when you attend job interviews, we use
cameras in stores and at our premises to keep employees and customers safe and
to look for ways to improve our customers’ experiences. We do not use these
cameras to identify people except when necessary for security reasons.
Personal Data
We Collect From Other Sources
We also may collect personal data that is publicly
available. For example, we may collect information you submit to a blog, a chat
room, or a social network like Facebook, Twitter or LinkedIn. We may also
collect information about you from other companies and organizations. The additional
information that we collect may be combined to help us improve its overall
accuracy and completeness, better tailor our interactions with you, and improve
the partner experience.
2. How We Use the Personal Data We Collect
We may use the personal data we collect about you in a
variety of ways, including: to process your application; to communicate with
you; to conduct interviews; to assess and evaluate your suitability for
employment in any current or prospective position within our organization; to
verify your identity and the accuracy of your personal details and other
information provided (including conducting pre-recruitment checks and
background screenings); to process employment pass/work permit applications, offer
of employment etc. (where applicable); to conduct applicant and
employment-related statistical evaluation and record keeping; to perform
aggregated analytics to improve the applicant and partner experience; to
respond to your enquiries and requests for personal data; to maintain and
improve our sites; to detect, prevent, or investigate security breaches or
fraud; and to maintain appropriate records for internal administrative
purposes.
3. How We Share the Personal Data We Collect
We may share your personal data in the following
circumstances:
When We
Work with Our Affiliated Companies – We may share the collected personal
data between and among various Starbucks entities and their respective
subsidiaries, and affiliated companies for proper management, analysis and
decision making, and for use by those companies for the other purposes
described in this Policy.
When We
Work with Service Providers – We may share your personal data with agents,
vendors and service providers that provide us with support services such as
applicant management, skills and background analysis, employment
administration, and to communicate with you. We require these companies to
refrain from collecting, using and disclosing your personal data except when
they are performing work for us or when the disclosure of your personal data is
required by law.
When We
Work on Business Transactions – If we become involved with a merger
or another situation involving the transfer of some or all of our business
assets, we may share your personal data with business entities or people
involved in the negotiation or transfer.
When
Sharing Helps Us Protect Lawful Interests – We may disclose your personal data if
we believe that the disclosure is required by law, if we believe that the
disclosure is necessary to enforce our agreements or policies, or if we believe
that the disclosure will help us protect the rights, property, or safety of
Starbucks or our customers or partners.
When You
Give Consent – We may share personal data about you with other
companies if you give us permission or direct us to share the personal data.
When the
Information Does Not Identify You – We may share your information in a
way that does not directly identify you. For example, we may combine
information about you with information about other people and share the
combined information in a way that does not link your information to you.
To Collect
Information on How Our Websites and Services Are Used – We allow certain service providers to
use the information collected on our websites and services to help us learn
about our audience and how people use our websites. The companies that use this
information for this purpose do not match the information to individual users.
In other words, statistical information collected by third parties regarding
website usage or performance is not matched or linked to you.
4. Cookies and Similar Technologies
We and others may use a variety of technologies
to collect information about your device and use of our services. These
technologies include session cookies:
Cookies – Cookies are small data files that are sent
from a website’s server and are stored on your device’s hard drive either for
only the duration of your visit (“session cookies”) or for a fixed period of
time (“persistent cookies”). Cookies contain information that can later be read
by a web server. Most web browsers automatically accept cookies, but you can
change your browser settings to give you the choice to accept a cookie or
reject cookies altogether. For more information about changing your browser
settings, please see the section titled, “Personal Data Collection Choices.”
We mainly use cookies for the following purposes:
Website Functionality – Some cookies (considered “strictly
necessary”) are required to allow you to access and use our websites. Without
these cookies, our websites do not work properly.
Performance Monitoring – Some cookies (considered “performance”
cookies) help us analyze and estimate traffic on our website. They show us how
visitors interact with our website, whether there are any errors, which pages
are not used often, which pages take a long time to load, which pages users
tend to visit and in what order. These cookies do not collect any information
that could identify you and are only used to help us improve how our website
works and understand user interests.
User Convenience – Some cookies (considered “functionality”
cookies) remember information to save you the trouble of entering information
every time you visit or use a particular website. For example, a cookie may
remember your username to save you time when you log in to your account.
5. Mode of Communication
By providing us your contact number and email address,
you hereby agree to receive communications from Starbucks in connection with
your job application.
Please note that if you do not provide your contact
number and email address, we will not be able to process your job application.
6. Personal Data Collection Choices
You can also make choices about the personal
data we collect about you:
Location Information – When you use a smart phone or other mobile
device to access our websites, we may collect information about your physical
location only if (a) “location services” for the mobile application is enabled;
or (b) the permissions in the mobile device allow communication of this
information. If you do not want us to collect your location information, you
can opt out of sharing this information by changing the relevant preferences
and permissions in your mobile device.
Cookies – If you want to reject cookies, you must take
action to select the appropriate settings in your browser. Each browser’s
cookie control is a little different, but the most common browsers (Internet
Explorer, Chrome, Firefox, and Safari) have a preference or option you can
select so the browser notifies you if a site wants to set a cookie and
typically provides an option to accept or reject the cookie before the cookie
is set. If you choose to remove or reject cookies, it will affect many features
or services on our websites. If you want to learn the correct way to modify
your cookie settings, please use the Help menu in your browser. For additional
information about cookies, including how to refuse cookies, please visit: www.allaboutcookies.org.
“Do Not Track” Technology – Some newer web browsers have a “Do Not Track”
preference that transmits a “Do Not Track” header to the websites you visit
with information indicating that you do not want your activity to be tracked.
We currently do not respond to browser “Do Not Track” signals.
7. Withdrawing Consent
The consent that you provide for the
collection, use and disclosure of your personal data will remain valid until
such time it is being withdrawn by you in writing. When applying for a job at
Starbucks Singapore, you may withdraw consent and request us to stop using
and/or disclosing your personal data for any or all of the purposes listed
above. If you wish to withdraw your consent, please contact us as described in
the “Contact Us” section below.
Whilst we respect your decision to withdraw your consent,
please note that depending on the nature and extent of your request, we may not
be in a position to process your job application. We shall, in such
circumstances, notify you before completing the processing of your request (as
outlined above). Should you decide to cancel your withdrawal of consent, please
inform us in writing as described in the “Contact Us” section below.
Please note that withdrawing consent does not affect our
right to continue to collect, use and disclose personal data where such
collection, use and disclosure without consent is permitted or required under
applicable laws.
8. Accessing, Changing or Deleting Your Personal
Data
You can edit your personal data in the Job Portal or
delete your account.
If you want to change or delete other personal data,
please contact us as described in the “Contact Us” section below. We will make
every reasonable effort to promptly respond to your request.
If you wish to obtain a copy of the personal data which
we hold about you, please submit your written request as described in the
“Contact Us” section below. Please note that a reasonable fee may be charged
for an access request. We will inform you of the fee (if any) before processing
your request.
9. Retaining, Storing and Processing Your Personal
Data
We will generally retain your personal data for as long
as your account is active or as required by law or as may be required for
business purposes (and such purposes do vary according to the
circumstances).
The personal data you provide us is stored and processed
on servers owned by Starbucks and/or our respective service providers located within
or outside Singapore.
We will take reasonable steps to maintain appropriate
physical, technical and administrative security to help prevent loss, misuse,
unauthorized access, disclosure or modification of personal data.
Where we provide and/or transfer any data that we collect
from you to any associated and/or affiliated companies of Starbucks Singapore,
or to any agent, contractor or third party service provider, located outside of
Singapore, we confirm that any of the above-mentioned parties to whom your
personal data is disclosed or transferred are, or shall be bound by legally
enforceable obligations to provide a standard of protection to personal data
comparable to the standard of protection as set out in the Personal Data
Protection Act 2012 and we will use our best endeavours to ensure that each
such party maintains appropriate physical, technical and organizational
security measures to protect your personal data against tampering and
unauthorized access by third parties.
While we use reasonable efforts to protect personal data
in our possession or under our control, the transmission of data over the
Internet or any other public network may be subject to loss, interception and
misuse.
10. Use by Minors
We do not intend for our Job Portal to be used by anyone
under the age of 16. If you are a parent or guardian and believe we may have
collected personal data about the child, please contact us as described in the
“Contact Us” section below.
11. Changes to This Policy
We may update this Policy from time to time. When we do
so, we will post the updated Policy on this page and change the date at the top
of the Policy.
We encourage you to check the date of our Policy when you
visit this Site for any updates or changes. We will notify you of any modified
versions of the Policy that might materially affect the way we use or disclose
your personal information.
12. Contact Us
We welcome your questions, comments, and concerns about
privacy.
Please contact us at:
Starbucks
Coffee Singapore Pte. Ltd.
http://www.starbucks.com.sg/contact-us
300 Beach Road
#04-01/02 The Concourse
Singapore 199555