You can change your registered email address in a few steps:
Sign-in to your account at www.starbucks.com.sg/rewards/Login
Click on “Profile”
Scroll down to “Change Email”
Enter new email address
Click on “Change Email"
If you have any issues in changing your email address, do fill up the form here and share your new and old email address with us. Our team will get back to you within 5 working days.
To reset your password, click on the “Forget Password?” button found on the login page here and a reset password link with instructions will be sent to your registered email address.
Your password must:
If you have any issues in changing your password, do fill up the form here. Our team will get back to you within 5 working days.
Customers are not allowed to make changes to their birthday month on their account. If you’re looking to change it, do fill up the form here and share your birth month with us, we will assist you accordingly.
Starbucks does not sell or share your personal information, including your name, address, phone number, email address, birth date, financial account information etc. with third parties. We take great care in managing your personal information only in accordance with our Starbucks Privacy Statement.
Cash, Nets or credit card can be used to activate and/or reload a Starbucks Card.
No. Only cash, Nets or credit card can be used to activate and/or reload a Starbucks Card. However, you can log in to your My Starbucks Card account online at www.starbucks.com.sg or via the Starbucks mobile apps to transfer funds between any of your registered Starbucks Cards.
S$10 is the minimum activation amount.
S$300 is the maximum activation amount.
Your Starbucks Card can be used at all Starbucks stores in Singapore except stores located at Changi Airport.
You can check your Starbucks Card account details, transactions, Stars balance and Rewards as well as reload your card by logging into your account through our website here or through our Starbucks Singapore mobile apps.
You can reload your Starbucks Card at any participating Starbucks store in Singapore or through our the Starbucks Singapore mobile application. You can reload a minimum of S$10 each time (i.e. you can only reload in denominations of S$10 per load). The maximum balance that can be stored on a Starbucks Card at any given time is S$300.
No. Singapore Starbucks Cards cannot be used in any other markets. The cards can only be used in Singapore.
If you have registered your Starbucks Card or have added it to an existing account, please log into your account through the member's portal, click “My Cards”, and select the Card you would like to report lost. Click on “Report Lost Card” and follow the instructions given to transfer the balance of your lost Card to another existing Card or request for a replacement card. Alternatively, you may also report lost of your Starbucks Card via the
Starbucks Singapore App under the “Manage” section of your Starbucks Card.
If you have not registered your Starbucks Card, please register it before using it to make purchases in order to earn Stars and collect Rewards on all your purchases. If you’re unable to register, do reach out to the customer care team for further assistance.
You can log into your Starbucks Card account via our Starbucks Card membership portal or through our Starbucks Singapore mobile apps. You can also reload your card through our website or our Starbucks Singapore mobile apps.
You can view your transaction history and the Stars earned by logging into your Starbucks Card account through our website here (up to past 6 months) or through our Starbucks Singapore mobile app (up to first 10 transaction of the past 3 months). Please allow up to 24 hours for details of the transaction history to be updated on your account.
You can view your rewards by logging into your Starbucks Card account through our website at www.starbuck.com.sg or through our Starbucks Singapore mobile apps.
You can transfer funds between your registered cards by logging into your Starbucks Card account through our website at www.starbucks.com.sg or through our Starbucks Singapore mobile apps.
Sorry, you can only transfer funds to or from a registered card with the same Starbucks Card account.
The expiry of a Starbucks Card is 3 years from its activation or its last transaction date, whichever later.
No. Each Gold member is only entitled to one personalized Gold card. You will not receive any new Gold card upon maintaining or reaching your Gold membership level again.
Yes you will be able to receive a new digital Gold Card. You will have to report the loss of your Gold Card via the member's portal or via the Starbucks® Singapore App. We will then suspend your missing Gold Card for security purposes and proceed to add a replacement digital Gold Card into your account.
No, Starbucks Cards cannot be customized.
Yes. A partner can participate in the Starbucks® Rewards program and earn rewards.