You can download our Starbucks Singapore mobile app and place your order with the following steps:
A minimum order of $15 excluding delivery fee, will be required for all delivery orders.
No, you will not be able to choose your preferred store location. The nearest available store will be assigned to your order after you’ve entered your delivery address.
Additionally, if there are no stores nearby (within a 2.5KM distance from your location), delivery will unfortunately by unavailable.
No. We are not able to schedule any order in advance. Orders will be processed as soon as we receive them.
Yes. You will have to log in as a Starbucks® Rewards member via the Starbucks® Singapore mobile app. As a member, you can earn Stars when you order via Starbucks® Delivers.
A minimum order of $15 applies. This excludes delivery fee.
A delivery fee of $4.50 applies for each order. Do note Stars issuance for Starbucks® Rewards is not applicable on delivery fees.
We accept registered Starbucks Card or any other payment modes such as Debit or Credit Card saved in your account.
Only one registered Starbucks Card can be used as payment mode for a single order. Do ensure that your card balance is sufficient for a more seamless checkout process.
No, we do not accept cash-on-delivery. Only registered Starbucks Card and your added Debit or Credit Card is accepted as payment mode for Starbucks® Delivers order.
Once the order has been placed, it will be processed instantly, and cancellation will not be allowed.
Once the order has been placed, it will be processed instantly, and any changes or modifications to your order will not be allowed.
Your order may be cancelled if one of the items ordered is out of stock or it takes longer than usual to find a driver. You will receive a notification via the app, refund will be automatically processed and returned to your Starbucks Card within 1 working day. If you would like to order again, please select other items and try again.
The option to cancel an order will only appear when the system is unable to find a driver for your order. Once the order has been cancelled, refund will be automatically processed and returned to your payment method within 1 working day.
You can check the delivery status at the home page of your Starbucks Singapore mobile app. Do pull down the page to do a Refresh. If you have made multiple deliveries at the same time, you can also slide the left and right tab to view the order status.
Do reach out to our Customer Care Team at 6950 0105 and we will be able to assist you.
Yes, all successful purchase made through Starbucks® Delivers on the Starbucks Singapore mobile app will be eligible to earn Stars. However, do note that delivery fees are not applicable for Stars earned.
Yes, Rewards and Stars can be redeemed on Starbucks® Delivers.
It will take up to 24 hours for Stars to be credited into your account. If you do not receive them after the stipulated period, do reach out to our Customer Care Team here .
You may access the Starbucks® Singapore app and view them under ‘Transaction History’. Alternatively, you can also log into the Starbucks® Rewards Member Portal and refer to the ‘History’ tab for your Stars Earned.
Once the order has been placed, it will be processed, and cancellation will not be allowed. Do reach out to our Customer Care Team at 6950 0105 and we will try our best to assist you.
You may click on ‘Change address’ on the location pop-up screen or click on your address on the menu item screen to add another delivery address.
You may click on ‘Change address’ on the location pop-up screen or click on your address on the menu item screen to view your saved address. Thereafter, click on ‘Edit’ to amend your delivery address.
Yes. You may click on ‘Change address’ on the location pop-up screen or click on your address on the menu item screen to add another delivery address. Do remember to check your address prior to checkout.
No. Order sent to the recipient will include your details.
No. We are not able to leave a note or add remarks for your delivery order.
Depending on the time and conditions of the day, we might take longer than usual to locate a nearby driver. You can continue to wait until a driver is found, or cancel the order if you are unable to wait.
Unfortunately, this discount is only available for customers who order through "Order & Pickup Now”, “Schedule An Order” and “Dine-in Ordering” only. Bring Your Own Tumbler is not applicable on Starbucks® Delivers.
To ensure the quality of our beverages, they do not have whipped cream in all delivery orders as they will melt during delivery.