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6 ways to customise your favourite Starbucks

when you place your order online or at your favourite Starbucks store

Milk
Milk

Whole
2% milk
Nonfat milk
Non-dairy

Syrup
Syrup

Fewer pumps
Sugar-free syrup

Sweetener
Sweetener

Sweet’N Low®
Equal®
SPLENDA®
Stevia Blend

Whip
Whip

Less whip
No whip

Skinny
Skinny

Skinny means
nonfat milk,
no whipped cream
and sugar-free syrup

Cold Foam
Cold Foam

Add cold foam

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How do I purchase a Starbucks Card eGift on Starbucks® Online Store?

Simply go to ‘Starbucks Card eGift’ section, browse the card designs, select and add an amount to load. Include the recipient’s email address and your personalized message to send.

Must I be a Starbucks® Rewards member to purchase a Starbucks Card eGift?

No, you can choose to cart out as a Member or Guest. However, if you cart out as a Guest, we will not be able to retain any transaction data.

As a Starbucks® Rewards member, do I earn Stars when purchasing a Starbucks Card eGift?

No, you will not earn Stars on purchases of Starbucks Card eGift.

What is the minimum or maximum amount that I can load into a Starbucks Card eGift?

You can load the following amount into each eGift Card: $10, $20, $30, $50, $80, $100, $150, $200 or $300.

How do I send the Starbucks Card eGift to my friend?

When you purchase an eGift Card for your friend, enter his/her email address and your personalized message upon checkout. Thereafter, an email with redemption details will be sent to your friend, and he/she can redeem the eGift Card by adding it into their Starbucks® Rewards account. If your friend is not an existing member, he/she simply needs to register an account to redeem.

What happens when my friend does not receive the Starbucks Card eGift I’ve sent?

It can take up to 24 hours for the eGift Card to be sent to your friend’s email address. They may wish to also check their Spam/Junk mailbox for the email. If it has been more than 24 hours, please contact our Customer Care Team here with the order number and we’ll do our best to assist you.

What happens if I input a wrong email address for my friend for the Starbucks Card eGift purchase?

You may contact our Customer Care Team here with the order number and we’ll do our best to assist you.

What happens if my friend accidentally deleted the Starbucks Card eGift email notification before redeeming it?

Please inform your friend to check his/her Trash/Deleted mail box folder and retrieve the email. If he/she is unable to do so, please ask him/her to fill up the form here and we’ll do our best to assist you.

Is there an expiry to the Starbucks Card eGift?

Once the eGift Card is purchased, it is valid for 90 days from the date of the eGift email notification sent to the recipient. After 90 days from the date of purchase, the eGift Card will be considered expired, and no refund will be made or reimbursed to the sender nor recipient of the eGift Card. Extension of the validity period is not allowed. Once the eGift Card is redeemed, the usual 3 years validity period from the last transaction date applies for the Starbucks Card.

Where can I use a Starbucks Card eGift?

Starbucks Card eGift purchased in Singapore can be used at all Starbucks stores located within Singapore, except stores located at Changi Airport (excluding Jewel).

Can I cancel or refund a Starbucks Card eGift or Drinks & Food eGift purchase?

No, Starbucks Card eGift or Drinks & Food eGift purchased is strictly not eligible for any exchange, cancellation, or refund.

What payment method can be used to purchase Starbucks Card eGift?

We accept VISA Credit/Debit card, Mastercard Credit/Debit card, Apple Pay and Google Pay. Please note that payment via Starbucks Card cannot be used to purchase a Starbucks Card eGift.

Can I buy a Starbucks Card eGift for myself?

Yes, you can. Simply enter your email address in the recipient field. Upon purchase, the Starbucks Card eGift will be delivered to your email.

How do I purchase a Drink or Food eGift on the Starbucks® Online Store?

Simply go to the ‘Drink & Food eGift’ section, select the drink and food you would like to purchase, include the recipient’s email address and your personalized message to send.

What drinks or food items are available as eGifts?

Please visit the Starbucks® Online Store for the full listing. Selected drinks (Tall, Grande and Venti sizes) and food are available for your purchase.

Must I be a Starbucks® Rewards member to purchase a Drink or Food eGift?

Must I be a Starbucks® Rewards member to purchase a Drink or Food eGift?

As a Starbucks® Rewards member, do I earn Stars upon purchasing a Drink or Food eGift?

Yes. If you log in and cart out your Drink or Food eGift purchases as a Member, you will earn Stars.

How do I send a Drink or Food eGift to my friend?

Simply go to the ‘Drink & Food eGift’ section, select the drink and food you would like to purchase, include your friend’s email address and your personalized message to send. Thereafter, an email notification with redemption details will be sent to your friend. He/she can then redeem the Drink or Food eGift by adding the gift voucher to their Starbucks® Rewards account. If your friend is not a member, he/she simply needs to register an account to redeem.

Is there an expiry to the Drink or Food eGift sent to my friend?

Once the Drink or Food eGift is purchased, it is valid for 90 days from the date of the eGift email notification sent to the recipient. After 90 days from the date of purchase, the Drink or Food eGift will be considered expired, and no refund will be made or reimbursed to the sender nor recipient of the Drink or Food eGift. Extension of the validity period is not allowed.

Can I request to redeem other drink or food item apart from the one stated in the Drink or Food eGift sent to me?

Yes, you may choose to redeem another drink or food item if you wish. However, price differences may apply, and a top-up amount will be required if you select an item of a higher price. If you select a lower-priced item, the balance of the eGift value will be forfeited, and no refund will be made. Each Drink eGift is strictly redeemable on a single handcrafted beverage only, not inclusive of customizations. Not applicable on bottled drinks, coffee traveller and combo sets.

Each Food eGift is strictly redeemable on a single food item only, not applicable on selected promotional food items such as Mooncake Boxes, Lunar New Year Cookie Tins and combo sets.

What are the other exclusions for Drinks & Food eGifts?

The eGift can only be applied once on a single drink or food item and cannot be used in conjunction with any other discounts, promotions, Starbucks® Rewards Stars redemptions or Rewards benefits (except 100 Stars for S$10.00 off handcrafted drink and/or food OR Gold Exclusive: 160 Stars for S$20.00 off a single transaction).

Where can I redeem the Drink or Food eGift?

You can redeem the eGift at any Starbucks Singapore store, except for stores located at: Changi Airport (excluding Jewel), DBS Level 13, Festive Hotel, Gardens by the Bay, Marina Bay Sands, NTU North Spine, NUS Techno Edge, NUS University Town, NUS Wet Science Building, One Fullerton, Resorts World Sentosa, River Wonders, Samsung Hub, Sentosa (Imbiah Lookout), Singapore Polytechnic, Universal Studios Singapore.

Redemption is not valid for purchases made via Starbucks Mobile Order & Pay and all delivery platforms.

I would like to redeem my Drink or Food eGift and have an existing member Reward. Can I utilize my Rewards with the Drink or Food eGift?

No, the Drink or Food eGift voucher cannot be used in conjunction with any other discounts, promotions, Starbucks® Rewards Stars redemptions or Rewards benefits. Do use your Rewards on your next purchase with us!

Can I order 2 or more drinks/food in the same transaction even though I have only one Drink or Food eGift in my account?

Yes you may. Do note that the Drink or Food eGift voucher will be applied to the higher-priced drink or food item in the same order.

Can I redeem my Drink eGift along with a ‘Bring your own Tumbler or Mug’ $0.50 drink discount?

No, the eGift drink voucher cannot be used in conjunction with any other discounts, promotions, Starbucks® Rewards Stars redemptions or Rewards benefits. We still encourage you to bring along your tumbler or mug for your drink purchase to skip using single-use disposables.